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Our travel agency and planner Sam and Bonnie did a fantastic job for me and my wife on our recent trip to Shanghai. During the planning process, Sam and Bonnie were very easy to work with. They listened to what we wanted to do in Shanghai based on this Shanghai day tour and made excellent recommendations for our itinerary. They were very quick to respond to questions and concerns. The final guide/itinerary they emailed was concise, informative, well laid out and easy to follow. It was always in my possession and I consulted it constantly.
We NEVER had a problem in Shanghai as the guides, drivers, and transfer reps were always on time, efficient, and friendly. We would have had difficulty doing some things, but they were always there to guide us through any potential difficulties.
Reviewed to: Full-Day Shanghai Private Tour: Exploring Shanghai Splendid Highlights of Past and Present