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Let us start with the various points.
1. Meals: In general the meals arranged (lunches and a few dinners) were of a very good quality and plentiful. We seldom managed to eat all the food that was served.
2. Guides: The guides knowledge of the English language was very good. They were all very knowledgeable about their city and the various sites we visited. Not only that but they took great care of us from the moment they met us on arrival in the airport until departure. They were with us every moment of the day and kept us well informed of all that was of interest and tried to assist in any possible way. Most of them were very likeable persons and it was great to be in their company. They were not just robots but persons one could discuss all kinds of subjects with. We felt very comfortable with the guides and considered them as friends by the time we had to leave for the next city.
- Linda in Beijing. She was a very nice and likeable person and we got on with her very well. When we had to leave Beijing we almost felt sorry for losing a close friend.
- Lily in Xian. She was also very nice and a lovely gentle personality.
- Oliver in Shanghai. A calm and very friendly person. A pleasure to talk with.
As to the specific items:
1) All the guides were assertive in offering relevant knowledge about the sites we visited (and often more than that). If we had any questions left they never remained unanswered.
2) All the guides had a thorough knowledge of the English language and at no time did we have any communication problems.
3) All the guides had an admirable knowledge of their city and sites we visited.
3. Drivers & Cars: The service attitude of all the drivers was excellent. In general they were also very good and safe drivers considering the often very busy roads and chaotic traffic. The most courteous of all the drivers was the one in Beijing. All the cars were kept clean. The car in Xian was the best of all: brand new and spacious and very comfortable. The car in Shanghai was noisy and I believe the shock absorbers need to be replaced.
4. Hotels: The hotels were generally of a very good standard. Hotel service and room hygiene was satisfactory. Breakfast was good. Before coming to China we were warned that the beds in the hotels are often very hard but we had no problems all beds with just one exception were comfortable.
Overall, EXCELLENT tour. PERFECT organization.
Reviewed to: 7 Days Shanghai Xian Beijing Golden Triangle Tour By Train